Certain brands on our platform require special authorization to sell. To protect our merchants and maintain compliance with official brand guidelines, we use a structured application and artwork review process for these catalog items.

Here is your 4-step roadmap to getting your store authorized and your restricted brand designs live.

The 4-Step Process

Step 1: Apply for Store Authorization

Before you can create products for a restricted brand, your store must be approved. When you select a restricted product within the Ninja POD app, you will automatically be prompted to complete the brand application.

• Review Time: Our compliance team reviews store applications Monday–Friday, 9:00 AM – 5:00 PM EST. Most applications are processed within 2 business days.

Step 2: Create Your Products

Once your store is officially authorized, that brand will unlock and become available for product creation in your dashboard.

• Note: Approvals are per-brand. If you want to sell products from a different restricted brand in the future, you will need to submit a separate application for that brand.

Step 3: Artwork Compliance Review

After you create a product, it will be temporarily locked and automatically sent to our team. Because brand rules vary, every individual design undergoes a manual compliance check to ensure it aligns perfectly with that specific brand's guidelines.

• Review Time: Artwork reviews are conducted daily. Most products are reviewed within 1 business day.

Step 4: Go Live & Start Selling!

Once your design passes review, it will instantly unlock. You are then free to publish, market, and fulfill your new products.

⚠️ Important Rules to Keep in Mind

• Modifications Reset Approval: If you edit or modify a design after it has been approved, it will automatically lock and return to the compliance queue for a new review.
• Declined Designs: If a design does not meet a brand's specific guidelines, it cannot be published, marketed, or fulfilled. To fix it, you can duplicate the product in your dashboard to safely make changes to the artwork and resubmit it. If you are unsure why your design was declined, please review the brand's compliance policy.